shipping & returns

Returns policy

If for any reason you are unsatisfied with a product supplied by Eagle Lake Professional Landscape Supply, please call 403-262-5600 to explain the issue and arrangements will be made to rectify the situation.

Shipping policy

PICK-UP ORDERS*

Orders placed 7am to 12pm weekdays will be ready that afternoon. Orders placed 12pm to 5pm will be ready the following morning.

DELIVERY ORDERS*

Orders placed 7am to 12pm weekdays will be delivered the following morning. Orders placed 12pm to 5pm will be delivered the following afternoon.

SOD ORDERS*

All sod deliveries are cut to order so we will contact you with a scheduled delivery date. Sod is a perishable product and is therefore non-returnable. We are closed for weekends and public holidays but will be in contact with delivery details for all orders placed on these times.

Contractor Referral Program

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