shipping & returns

Returns policy

If for any reason you are unsatisfied with a product supplied by Eagle Lake Professional Landscape Supply, please call 403-262-5600 to explain the issue and arrangements will be made to rectify the situation.

Shipping policy

PICK-UP ORDERS*

Orders placed 7am to 12pm weekdays will be ready that afternoon. Orders placed 12pm to 5pm will be ready the following morning.

DELIVERY ORDERS*

Orders placed 7am to 12pm weekdays will be delivered the following morning. Orders placed 12pm to 5pm will be delivered the following afternoon.

SOD ORDERS*

All sod deliveries are cut to order so we will contact you with a scheduled delivery date. Sod is a perishable product and is therefore non-returnable. We are closed for weekends and public holidays but will be in contact with delivery details for all orders placed on these times.

Join Our Contractor Referral Program

Not sure where to start or are you a contractor looking for landscaping jobs?